What People Say About Us

8 thoughts on “What People Say About Us

  1. Great Service¡¡¡¡
    Isaac was a great tour guide for a trip to Rainbow Mountain. We were a little unsure what we wanted to do and booked last minute, and he was great to communicate with and get back to us quickly. We booked a private tour and he was a great driver and got us there before most of the tour buses. We rented mules, which was a little crazy, glad we had him, since they totally tried to overcharge us. He walked upon the pedestrian trail, keeping up with the horse most of the way. That’s pretty dang impressive! He was kind and patient with us. He spoke good English and provided an all-around great experience.
    But what really made me impressed with Isaac is as he was dropping us off, he told us to make sure to gather all our belongings. My daughter of course left her favorite hat in his van. She was so upset, that I sent Isaac a text asking if we could find a place to meet up the next day to get it back. We had a tour the next day until 3 pm and we agreed to meet up after. Our tour that day went two hours over, and when we returned to our hotel Isaac had already dropped the hat off for my daughter. Talk about above and beyond service. We will definitely book with them again!!!

    Date of experience: June 2021

    • Country: USA
  2. We are an adventuresome family that enjoys having freedom and flexibility when traveling. Because of this, we were seriously considering renting a car to travel throughout the Sacred Valley, Humantay Lake, and Rainbow Mountain. The lack of parking in the historical section of Cusco as well as rental car clauses that negated insurance when traveling off the asphalt persuaded us to hire Isaac instead. What a great decision!!! We spent 3 full days with him and had a wonderful experience!! Isaac is one of those rare individuals that instinctively understands when the group is eager for a guide, and when we are tired from the days excursion and just want to relax. He understood when our group wanted him to come along with us on a hike, and when it was better to give us a little space. He speaks excellent english, and is extremely knowledgeable about all of the sights in Cusco and throughout the region. He is also an extremely nice and interesting person, having grown up in a small, extremely rural village, worked as a trekking porter for years, and then ultimately put himself through “tourism school” and formed his own business and become an official guide. His van is large, modern and comfortable, and even comes with a couple of oxygen tanks for those that need it when suffering altitude sickness. He is also a very safe driver, and his prices are extremely fair. I can’t recommend a better guide/driver for your Peruvian adventure!!!

    Date of experience: January 2021
    Ask RAM123Z about Chacras Travel Peru

    • Country: RMueller, USA , Chicago
  3. Outstanding tourist guide, Isaac
    We travelled to Sacred valley and Cusco region for 1 week during Dec 2019. Right from start we were greeted and taken good care by Isaac and his team in guiding us to one of a kind spots in this region. Isaac was very mindful in planning out trip and ensured the comfort of our family (we travelled with our toddler). He is extremely knowledgeable about the entire Urubamba region and the fascinating history of Incas. During our day trip to Chinceros, I suffered severe altitude sickness (@4000 meter) having breathing difficulties and losing my conscious. However, Isaac was proactive and immediately provided me oxygen and followed up monitoring my oxygen saturation and pulse. I am thankful to Isaac for prioritizing on our safety and quickly turning the bad incident to just a minor lapse.
    Thanks again to Chacras. Looking forward to traveling to beautiful Peru soon.

    Date of experience: December 2019
    Trip type: Traveled with family
    Name: Virajitha

    • Country: India
  4. Isaac is the man! We are a family of 5 and Isaac picked us up from Cusco airport in his super comfy van and took us straight to Ollantaytambo. He has an endless amount of knowledge of the history of Peru and speaks perfect English. He’s super flexible and we spent many enjoyable hours with Isaac experiencing the wonders of Peru. Isaac was also very prompt in replying to emails and very helpful in planning our very successful week. We highly recommend Isaac 🙂

    Date of experience: February 2020
    Ask LAPerth about Chacras Travel Peru

    • Country: Italy
  5. Best trip ever!
    Issac was awesome! He’s an amazing tour guide! On-time, informative, and knowledgeable. Highly recommended!! He speaks English and also was happy to help us practice our Spanish on the way to and from our tour of Vinicuna (rainbow mountain). It was awesome all around, and we even saw lots of alpaca!! 5 stars! Best trip ever!!!

    Date of experience: May 2021
    Trip type: Traveled as a couple
    Name: Andre

    • Country: Krakow, Poland
  6. Hiring Isaac will be one of the best decisions you make while traveling Peru
    We are an adventuresome family that enjoys having freedom and flexibility when traveling. Because of this, we were seriously considering renting a car to travel throughout the Sacred Valley, Humantay Lake, and Rainbow Mountain. The lack of parking in the historical section of Cusco as well as rental car clauses that negated insurance when traveling off the asphalt persuaded us to hire Isaac instead. What a great decision!!! We spent 3 full days with him and had a wonderful experience!! Isaac is one of those rare individuals that instinctively understands when the group is eager for a guide, and when we are tired from the day’s excursion and just want to relax. He understood when our group wanted him to come along with us on a hike, and when it was better to give us a little space. He speaks excellent English, and is extremely knowledgeable about all of the sights in Cusco and throughout the region. He is also an extremely nice and interesting person, having grown up in a small, extremely rural village, worked as a trekking porter for years, and then ultimately put himself through “tourism school” and formed his own business and become an official guide. His van is large, modern and comfortable, and even comes with a couple of oxygen tanks for those that need it when suffering altitude sickness. He is also a very safe driver, and his prices are extremely fair. I can’t recommend a better guide/driver for your Peruvian adventure!!!

    Date of experience: January 2021
    Name: Muller

    • Country: Chicago, Illinois
  7. Fantastic and wonderful service around Cusco area
    Isaac did a fantastic job in designing our 6 days trip to Cusco, Sacred Valley, Machu Picchu and Rainbow Valley. As this trip is for our 25th wedding anniversary, we wanted to make it special and Isaac found many unique boutique hotels, restaurants and customized our trip to our needs. Isaac is also trained in Emergency Medical procedure which was helpful. As I had high altitude sickness for most of the trip, he prepared and packed 2 oxygen tanks in case I needed it climbing Rainbow valley. My wife lost her mobile phone in Ollantaytambo and he went out of his way to help and we were very appreciative of his efforts. He is very thoughtful, courteous and kind. Because the tour was just my wife and I, we were able to custom tailor the trip to our needs and he was very flexible when we needed changes throughout the trip. He is a reliable, dependable and knowledgeable guide. We will definitely highly recommend him and use his service again.

    Date of experience: December 2019

    • Country: Seattle, Wasshington
  8. This was our first time in Peru and we feel so fortunate we found Isacc. We had Isacc for 2 days of tours and he also picked us up and dropped us off at the airport. He speaks perfect English and is knowledgeable about everything Cusco and the surrounding towns have to offer. He was flexible and helped us to create 2 days of unforgettable travel memories. I’m not sure when we will return to Cusco but when we do we will use Isacc again without question.
    Name: Scoot Miller

    • Country: USA

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